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Privacy policy

Your privacy matters. This policy explains what we collect and how we use it.

Last updated: 31 May 2026

This privacy policy explains how Tinnitrol UK ("we", "us", "our") collects, uses and protects personal information when you visit tinnitrol.co.uk or place an order. We are committed to handling your data responsibly and in line with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Information we collect

Payment card details are processed securely by our payment and checkout providers; we do not store full card numbers on our servers.

How we use your information

Cookies

We use cookies to keep the site working properly, remember preferences and understand how the site is used. You can control or disable cookies through your browser settings, though some features may not work as intended without them.

Sharing your information

We share data only with trusted partners who help us run our business — such as payment processors, fulfilment and shipping providers, and analytics services — and only as needed to provide our service. We do not sell your personal information.

Data retention

We keep personal information only as long as necessary for the purposes described here, or as required by law.

Your rights

Under UK GDPR you have the right to access, correct, delete or restrict the use of your personal data, and to object to certain processing. To exercise any of these rights, email [email protected]. You also have the right to complain to the Information Commissioner's Office (ICO).

Security

We use appropriate technical and organisational measures to protect your information. No method of transmission over the internet is completely secure, but we work hard to safeguard your data.

Changes to this policy

We may update this policy from time to time. Any changes will be posted on this page with a revised "last updated" date.

Contact

Questions about your privacy? Email [email protected].